FAQ's

What do ROLLNRACK® tools have to offer?

All ROLLNRACK® equipment is built for ruggedness and durability. We won’t cut corners on quality. Our system is
customizable, portable and fits in rig compartments. Other equipment on the market is bulky, mount on a hitch or you
to mess with gas, oil & belts. Some units drag water filled LDH to the unit causing LDH jacket damage and you still have to lift the heavy roll off of it. A rig-mounted loader that draws up hose, requires additional firefighters to ride AND STAND, on top of moving rigs, putting even more firefighters at risk for falls, injuries or even death. For the logistics and the liability, this just doesn’t make any sense. It also isn’t practical.


The ROLLNRACK® System is designed for simultaneous, ergonomic operations. Your department EXCEEDS NFPA 1500 compliance for loading ALL hose. You cannot safely load hose, realistically, with firefighters riding on top of a moving rig and remain NFPA compliant.


Each component qualifies for safety grants. With the ROLLNRACK® HOSE MANAGEMENT SYSTEM, no one stands or rides on moving rigs to load hose- EVER! Depend on ROLLNRACK® Tools for annual hose testing.

Each ROLLNRACK® component allows you to exceed NFPA 1500 Safety Standards. With the liability of injuries, falls and even deaths when hose loading, the days of riding on top of moving rigs are numbered. NFPA 1500 compliance, while riding on top of moving rigs to load hose, using any kind of rig attachment, is very unrealistic. Ultimate safety is accomplished with stationary rigs while loading hose.

Safely, draining, rolling and loading all fire hose is our ONLY mission. The NFPA 1500 Safety Standard for hose loading is here, on our site.

“The ROLLNRACK® HOSE MANAGEMENT SYSTEM has a direct, positive impact on a firefighter’s quality of life-immediately. It is, by far, the safest, most efficient hose management system on the market. It qualifies as best practices for hose management in the fire service” – Javier Fernandez Retired Firefighter/CEO/Owner ROLLNRACK®, LLC.

  • Preventing injuries. No lifting of LDH rolls mean injury costs savings.
  • All fire hose is loaded safely onto stationary rigs- ultimate safety.
  • You may qualify for lower worker’s comp insurance premiums.
  • Expand your crew’s capabilities and work efficiently. Get back in-service faster
  • Quality, rugged construction and expandable.
  • Exceed NFPA 1500 SAFETY STANDARDS for hose management.
  • All ROLLNRACK System components qualify for any fire service safety grant app.

All of these advantages show how we can streamline hose management for your department or company.

Call us and we’ll customize a package for your firefighters. It’ll allow them to work safely, efficiently and save you money.

No, this combination’s advantages are in protecting a firefighter from injuries (heavy hose rolls are rocked into the ROLLNRACK® or GO PACK units, not lifted) while expanding your manpower in loading LDH. You can load LDH with two firefighters- everytime! It also provides an easy method for draining straight LDH lays that is fast and efficient. This GO PACK is the only tool on the market that can efficiently drain LDH with one firefighter, assist in loading ALL hose and is collapsible! All of our equipment is built for all weather durability- don’t be fooled by cheap imitations.

The FASTBACK ® rolls up either 50′ lengths of attack lines or 100′ lengths of forestry hose. Fire hose is rolled up quickly using a patented coupling fork. The roll is easily dropped out. Other manual fire hose rollers roll the hose with a couple of pins that can be difficult to get the roll off of. Our FASTBACK ® is portable and heavy duty for use at the station or at the scene. It has a reflective shoulder strap and stickers. It’s handbuilt of aluminum with stainless steel hardware for all weather use and is maintenance free.

All ROLLNRACK® System components are Made In The USA.

The life expectancy of the POWER ROLLER is twenty years with proper quarterly maintenance. We base this on three years of R&D and refinements over the last thirteen years. We scrutinize all materials used for each component of the ROLLNRACK® System and are constantly refining. We have a high standard. We assemble & test each unit to make sure they’re perfect. Each carries a one-year warranty. A Life Expectancy Report is on the Power Roller page and in our Presentation kit.

Operational Questions

It depends. If you routinely drop LDH in large amounts, I would consider it. 5,000′ of LDH drained and rolled, at 30 seconds a length, was always our goal. It should be capable of draining and rolling another five to ten lengths between 30 & 37 seconds a length. The XL has the same capacity. ROLLNRACK® owners include several hose testing and petrochemical companies and they have no complaints, but by their circumstances, do order an extra pack.
Your system depends on how you want your firefighters to operate and your budget. If you want just one tool that automatically drains and rolls hose with the push of a button, the POWER ROLLER is a great choice. Use the POWER ROLLER to load hose after it’s rolled. If you want to load hose at the same time while the POWER ROLLER is in operation, then you need the Efficiency Package. With that package there is no down time (the operations are simultaneous). This cuts your hose management time in half. You can also decide what tools to use when. The GO PACK can be stored in a rig compartment and is available anytime for you. If you’re hose testing, use them both like they were meant to be used. You also save almost $900. If your firefighters don’t mind rolling up hose, then maybe you just want the ROLLNRACK® or collapsible GO PACK for loading hose. This operation is done safely with just two firefighters. They’re all designed to prevent injuries and be more efficient. Regardless of your choice, no one rides on a moving rig to load hose- EVER! That’s ultimate safety.

Yes, The POWER ROLLER attachment can be bolted to a ROLLNRACK® in about an hour with standard hand tools. Directions are on our site and on our DVD. This makes it easier to budget for the POWER ROLLER.

The beauty of the ROLLNRACK® System is that you can customize the system to your department’s needs and budget. Start with a ROLLNRACK®, add the POWER ROLLER attachment a year later, then purchase another ROLLNRACK® (or Collapsible GO PACK) a year after that. The Efficiency Package was created to save a department money and set them up with a streamlined operating package right away. The GO PACK cannot be transformed into a POWER ROLLER.

With the drainer off the front, the battery box off and the handle retracted, you can transport the POWER ROLLER in some compartments. You would also need to store the drainer and battery pack as well. I have placed a picture on the POWER ROLLER page to show that even in the fullest compartments, the unit fits well even without a slide out tray. The POWER ROLLER base weighs about 90 lbs and should be lifted by two firefighters.

The POWER ROLLER is portable and rugged. It’s meant to be used in all weather and will last for many years with minor routine maintenance

Yes, it’s true-even working with large diameter hose! The rigs are stationary so only two firefighters are needed to get back in service. The ROLLNRACK® and collapsing GO PACK are the best fire hose loaders on the market today for all hose, 1 1/2″ to 5″ LDH. Use the ROLLNRACK® XL to safely reload up to 7 1/4″ hose (utilizing three firefighters).

There are other fire hose loaders/rollers on the market, but with the ROLLNRACK® System, you don’t lift or carry any large diameter hose after it’s rolled or when you want to load the hose onto the truck. Our tools adjust to any hose diameter easily. This makes it the easiest to use and safest LDH loader on the market. When you’re only using two firefighters to safely load hose, you gain firefighters for other chores, allowing you to expand your manpower.

If you contract out for annual fire hose testing, the ROLLNRACK® System can save you money by testing hose yourself. It will also vastly improve your firefighter’s quality of life immediately.

All Operational videos can be found on our “Videos” page.

No.  The slide bar on the POWER ROLLER is only used when you’re loading hose. Keep the slide bar to the left and out of the way when rolling hose. It only needs to slide over when you’re loading 3″ diameter hose and smaller. This is covered in the Operational videos on the DVD and also written instructions.

If this happens, please contact us so that we can get you the replacement part needed. All equipment is as heavy-duty as possible, but we understand, things happen. All equipment can be brought back to perfect operation by the install of a replacement part. 

Purchasing Questions

Currently, most orders are shipping out within 3-4 weeks. POWER ROLLER/Efficiency Package orders ship on a pallet, fully assembled via Roadway/UPS Air Freight.

ROLLNRACK® and FASTBACK® orders ship UPS in boxes. POWER ROLLER XL orders are 6 weeks out and ship via Roadway/UPS Air Freight. YRC’s guaranteed lift gate delivery is an additional $75.

All p&s listed is within Continental US. Canada & Alaska will be slightly higher.

Simply use the contact us form on our site. Tell us what you want quoted and where you want it shipped. We will either fax it or email it to you as soon as possible.

You can also get an instant quote via this site. Click on “Get an instant quote”. After you check off which product(s) you want quoted, fill out your department info and click “Get Quote”. You can then print out the quote. You can even do numerous quotes.

You’ll receive an email with a link to your quote so that you can review it or print it out anytime.

The quote is good for 30 days.

We’ll customize a package for your firefighters. Your system will depend on how you want to operate and what your budget is like. Just because you have a large department doesn’t mean every station needs an Efficiency Package. We can add collapsing GO PACKS if needed. Your ROLLNRACK® System for your firefighters will make sense and save you money while making everyone as efficient and as safe as possible.

While we do not do GSA, we have sold to all four branches of the US Armed Forces- and even the Canadian Armed Forces directly. We believe in our direct to customer service and will make it an easy process for you.

Yes, we accept American Express, Master Card, Visa, and Discover but add a 3.5% of the total for processing. Card information can be given over the phone when ordering. It’s not charged until the order is shipped. All quotes are cash discount prices.

Just call us to place your order.

You can also fax or email a PO or Quote with “place order” on it. Terms for POWER ROLLER or Efficiency Package Orders are NET 15 after it ships via check. Credit card orders are accepted but have a 3.5% of the total processing fee added to them. All POWER ROLLER XL orders are prepaid prior to shipment.

We have a ROLLNRACK® Presentation Kit on our site here. This is a great resource for justification for purchasing the ROLLNRACK® System and how firefighter injuries can be prevented.

Look beyond your department’s operating or capital budget. Contact your workers’ compensation insurance carrier and discuss the risk-reduction aspects. They may make the purchase for you or lower insurance rates with a purchase.

We are aware of all the hose management options on the market. Give us a call. Retired firefighter/CEO Javier Fernandez will gladly tell you the differences between our system and any tool out there.

With the ROLLNRACK® System, you never expose your department to the liabilities of loading fire hose while rigs are in motion or with the lifting of heavy LDH rolls.

Yes. Each ROLLNRACK® System component qualifies for every firefighter safety grant. Many departments have purchased our system with a grant (or fire insurance safety fund). Call or email us and we’ll offer some proven content for your narrative in ANY Grant App for the ROLLNRACK® System!

ROLLNRACK® System components are manufactured to a high industrial grade standard. The life expectancy of each unit (especially the POWER ROLLER) is twenty years with minor routine maintenance. The all-aluminum & stainless steel construction equals the quality of only the best firefighter equipment on the market. We have units all over the world with military installations and hose testing companies. We build each tool as if it’s going to them.

In our Presentation Kit, we outline many associated costs of back injuries. They are the number one cause of early duty disability retirements in the fire service. When you consider that the average cost of a non-surgical back injury in the US Fire Service is over $80,000, this equipment is a great deal.

ROLLNRACK® Tools are proudly MADE IN THE USA.

Bottom Line: If any of our tools prevent just one back injury in the life of the unit, they’re paid for

We do not have dealers or distributors. We sell direct. We’re the hose management professionals and can customize a package for your firefighters. Let us help your department or company by making sure you get the equipment you need. We’ll also make the ROLLNRACK® System purchase easy.

Contact Us

P.O. Box 328
Mukwonago, WI 53149
Phone: 262.363.2030
Fax: 262.363.2034
Email: info@rollnrack.com

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